Our SOLUTIONS
Support that lives up to the performance of your lines
For us, the relationship doesn’t end when your equipment is delivered. From our hotline to retrofits, spare parts to team training, we’re with you at every stage of your machines’ life, anywhere in the world, whenever you need us.
Key benefits
Support built around your ambitions
Free Hotline
Get personalized technical support from our experts, by phone or online.
15 000 parts in stock
Genuine parts, shipped within 24 hours, wherever you are.
Remote maintenance
Fast and secure diagnostics via VPN, to solve your issue without delay.
Diagnostic assessments
In-depth inspection reports that help you stay ahead of failures before they happen.
Retrofit solutions
Upgrade your existing equipment to keep your production tools running strong for years to come.
Training centre
Custom training programs to build your team’s skills and boost your production.
End to end support
From our first discussions to full commissioning, we're with you every step of the way
Support that moves as fast as you need it to
Got a technical question, a part to replace, or an issue to troubleshoot? The Dimeco hotline puts you straight through to our experts. Our spare parts stock is one of the most complete in the industry, so you're rarely waiting long. And for trickier issues, our remote maintenance solution lets our experts diagnose and fix problems on the spot, no on-site visit required.
Give your equipment a second life
Dimeco machines are built to last but technology never stops moving. Retrofitting lets you bring your existing equipment up to speed without the cost of starting from scratch. It's a smart, sustainable way to get modern performance out of the machine you already own.
Stay ahead of breakdowns, not behind them
Our teams come on-site to assess your Dimeco equipment and hand you a detailed inspection report, with clear recommendations to keep your machines running at their best. A small investment upfront that saves you from unplanned downtime and surprise repair bills.
Dimeco expertise, passed on to your team
Our training centre works with your people, on-site or remotely, so your equipment always performs at its best.